Examinando por Materia "SMES"

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    Aplicación de la gestión de riesgos en los principales procesos de una pyme comercializadora
    (2014-05-15) Hernández-García, Y. M. (Yudy Marcela); Lochmüller, C. (Christian)
    This paper proposes for SME s in Medellín a scheme fora risk management that is based in process management. Through a survey the structures and processes that are typically applied in trading SME s to manage risks are identified and analyzed. The survey revealed that most SME s in Medellín currently do not manage their risks related to the business and also that these SME s still know very little about the subject of risk management. Based on the results of the survey and supported by the judgment of two experts and the support of both a small and a medium sized company, a risk management system will be proposed that takes the specific aspects of SME s trading in Medellín into account. Finally, a conclusion is that the SME s can improve their risk management by implementing the proposed scheme in order to avoid losses.
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    Gestión de la calidad con el modelo EFQM en 10 pymes metalmecánicas de Medellín
    (2013-11-27) Parra-Mesa, C. M. (Carlos Mario); Villa-Toro, V. M. (Victor Manuel); Restrepo, José William
    The relevancy of small and medium enterprises SMEs for the country demands the generation of projects leading to their strengthening, for what it is necessary to evaluate and to improve their quality management. It was used the EFQM model, which consists of 9 criteria, 7 were evaluated with the managers, another between their workpeople (Results in People) and Results in Clients on a sample of them, in each one of 10 SMEs chosen. Every company received a detailed diagnosis about his quality management, a list concerning to improvement activities and, in the majority, some of them were executed. In the scale of 0-5, four companies were qualified over 4.0, and the three lower, about 3.0. Coherence between the manager’s actions and results in the organizations was not found, therefore, the creation of a quality center was proposed to the Municipality of Medellin, as public politics to face the global competition.
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    PublicaciónAcceso abierto
    Medición de la capacidad de la empresa manufacturera para analizar sus procesos desde la falla
    (2013-11-18) Pérez-Rave, Jorge Iván; Patiño-Rodríguez, Carmen Elena
    A heuristic model is proposed to determine the capacity of the manufacturing companies to analyze their processes from the failure. For its development, thirty companies, located in the Aburrá Valley (Antioquia, Colombia), were analyzed through descriptive transverse study. The model is a function of 16 items about collecting, documenting, and updating of information relating to possible failure events. For validation are selected two methods: first, the Cronbach’s alpha coefficient (0.85) approach; second, the comparison between answer categories (low, medium, and high) and description of five industrial features: age, utilization of SGC ISO 9000, employee turnover, failure records, and competitive interests. This study shows that 57 % of enterprises studied were classified as high capacity, 26 % as medium capacity and 17 % as low capacity. SMEs show disadvantages. With this model can be identified mature companies in the field and others that deserve support to analyze and respond with data and facts to the elimination of the root causes of their problems.